FAQ

Here, you can categorically find answers to common questions about Kenek Edge. The "Other" FAQ contains answers to questions about Purchasing, Trouble Shooting, Maintenance, and Warranty/Returns. If you cannot find the answer to your questions, please submit a new ticket.

Troubleshooting
This content applies to Kenek Edge pulse oximeters. Contents iOS device configurations Device volume control iPhone 6/6+ issues Ligh...
Mon, 11 Dec, 2017 at 10:51 PM
Warnings and Conditions
This content is for Kenek O2 and Kenek Edge pulse oximeters. Increase Volume – The Kenek sensor requires maximum volume to operate correctly. Pl...
Tue, 5 Dec, 2017 at 5:27 PM
Feature: Using Kenek Quick Grapher
This content is for the Kenek Edge pulse oximeter. Intended Use The Kenek Edge pulse oximeter by LionsGate Technologies (LGThealth) is an iOS app (a...
Mon, 25 Jun, 2018 at 8:56 PM
Feature: Recording, Exporting and Deleting Data
This content is for the Kenek Edge pulse oximeter. Intended Use The Kenek Edge pulse oximeter by LionsGate Technologies (LGThealth) is an iOS app (avai...
Mon, 12 Nov, 2018 at 8:14 AM
Feature: Extended or Overnight Recording
This content is for the Kenek Edge pulse oximeter. Intended Use The Kenek Edge pulse oximeter by LionsGate Technologies (LGThealth) is an iOS app (availa...
Fri, 16 Nov, 2018 at 3:10 PM
Feature: Using Lightning Port (instead of Audio Port)
This content is for the Kenek Edge pulse oximeter. About the Lightning Port Adaptor The Kenek Edge sensor plugs into either the audio port of the Apple...
Fri, 16 Nov, 2018 at 3:13 PM
ALERT: iPhone 6 and 6+ Audio Port Issue
This content applies to Kenek Edge and Kenek O2 pulse oximeters. Overview Due to a change in component specification by Apple, the iPhone 6 and 6+ ...
Fri, 14 Sep, 2018 at 7:17 PM
Feature: Signal Quality Index (SQI) and Low Signal Error
This content is for the Kenek Edge pulse oximeter. Intended Use The Kenek Edge pulse oximeter by LionsGate Technologies (LGThealth) is an iOS app (a...
Fri, 14 Sep, 2018 at 7:15 PM
Article: Graphing Your Data
This content is for the Kenek Edge pulse oximeter. Intended Use The Kenek Edge pulse oximeter by LionsGate Technologies (LGThealth) is an iOS app (ava...
Thu, 14 Jun, 2018 at 2:07 PM
Feature: Background Mode Operation
How to use background mode operation of Kenek Edge for overnight recording. This content is for the Kenek Edge pulse oximeter. Intended Use The ...
Mon, 1 Jan, 2018 at 6:47 PM