This content is for Kenek O2 and Kenek Edge pulse oximeters.


Can I use the pulse oximeter while I have a protective case on my mobile device?

The Kenek sensor can be used with device cases that adhere to Apple’s recommended guidelines for case clearance. The case must have an audio plug opening diameter of at least 7 mm (0.275 in) and a thickness of at most 2.5 mm (0.1 in). Most cases provide adequate clearance and do not need to be removed to operate the Kenek sensor.


How is the sensor powered?

The Apple device powers the Kenek sensors. No batteries or recharging are required.


Can I use the Kenek sensors with my other Apple devices?

The Kenek sensors may be activated on up to five (5) personal Apple devices. Devices must be activated with the same Kenek account


Please note: your data saved on one of the devices will not be available on your other Apple devices.