FAQ

Here, you can categorically find answers to common questions about Kenek Edge. The "Other" FAQ contains answers to questions about Purchasing, Trouble Shooting, Maintenance, and Warranty/Returns. If you cannot find the answer to your questions, please submit a new ticket.

Article: Debugging your Mail for Kenek Edge Export
This content is for the Kenek Edge pulse oximeter. Intended Use The Kenek Edge pulse oximeter by LionsGate Technologies (LGThealth) is an iOS app (avai...
Mon, 12 Nov, 2018 at 8:04 AM
Feature: Use of Audio Extension Cables
This content is for the Kenek Edge pulse oximeter. About the Kenek Edge sensor and cable The Kenek Edge sensor plugs into either the audio port of the ...
Mon, 2 Jul, 2018 at 1:47 PM
General Product Information
This content is for Kenek O2 and Kenek Edge pulse oximeters. Can I use the pulse oximeter while I have a protective case on my mobile device? The Ken...
Thu, 9 Mar, 2017 at 4:42 PM
About Kenek Edge Personal Pulse Oximeter
This content is for the Kenek Edge pulse oximeter. Intended Use The Kenek Edge pulse oximeter by LionsGate Technologies (LGThealth) is for spot...
Mon, 25 Sep, 2017 at 12:01 PM
Usage Guidelines and Best Practices
This content applies to Kenek Edge and Kenek O2 pulse oximeters.   What are some tips for getting accurate measurements? A pulse oximeter shines light ...
Thu, 14 Jun, 2018 at 5:12 PM
Maintenance and Cleaning
How to clean the sensor: Disconnect the sensor from the Apple device.
 Wipe the sensor with a soft cloth that has been dampened with iso...
Fri, 6 Mar, 2015 at 11:11 AM
Product Warranty
This content applies to Kenek Edge and Kenek O2 pulse oximeters. What is the warranty period? The warranty period is one year (12 consecutiv...
Fri, 6 Mar, 2015 at 11:13 AM
About Kenek Activation
This content is for Kenek O2 and Kenek Edge pulse oximeters. What is the Kenek account? The Kenek account maintains your activation details. You crea...
Fri, 1 Dec, 2017 at 1:12 PM